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TTower.grCloud and registrar services

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Privacy Policy

This Privacy Policy explains how Tower.gr handles personal and service-related information submitted through the website or shared while delivering support, cloud, Workspace and domain registrar services.

1

What we collect

We may collect contact details, billing-related details, service request information and technical administration data when you contact us or request managed IT, hosting, Google Workspace or domain registrar services.

For domain-related actions, we may also need registrant details, supporting documents and other information required to process the request under the applicable registry and regulatory rules.

2

How we use information

We use information to respond to inquiries, provide support, manage infrastructure and email services, process domain requests, deliver purchased services and carry out related administrative or billing follow-up.

We only access technical systems, domain settings, hosting environments or email administration data to the extent reasonably necessary to provide the requested service.

3

Sharing and third-party providers

Where a service depends on external providers or registries, relevant information may be shared with those providers strictly for service delivery, domain processing, hosting operations, email migration or compliance purposes.

This may include registries, registrars, hosting providers, cloud platforms, email platforms or other service partners involved in the execution of the requested service.

4

Retention, security and rights

We retain information for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes or maintain operational records that are reasonably required for support and compliance.

You may contact us to request access, correction or clarification regarding your personal data, subject to any legal or contractual obligations that require us to keep or process specific information.